Returns & Exchanges
At Something Went Wrong, we believe your style should be effortless, even when things don't fit quite right. We offer a 30-day window for all returns and exchanges on items in their original, unworn condition with tags attached.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the pre-paid shipping label provided via email or through the portal.
Pack Your Items
Securely place the items in their original packaging, ensuring all labels and tags are intact, and affix the return shipping label to the outside of the box.
Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking number handy; we will process your refund or exchange within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing