Frequently Asked Questions
Everything you need to know about shopping with Something Went Wrong.
What is the typical shipping timeframe?
Standard domestic orders are processed within 2-3 business days and typically arrive within 5-7 business days. International shipping times vary by location.
How do I return an item that doesn't fit?
We offer a 30-day return policy for all unworn items with original tags. Simply visit our Returns Portal to generate a prepaid shipping label.
How can I find the right size for me?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Can I modify or cancel my order after it's placed?
To ensure fast delivery, we begin processing orders immediately. You have a 60-minute window to cancel or change your order by contacting our support team.
Are your materials sustainably sourced?
Yes, we prioritize ethical manufacturing and use organic cotton and recycled polyesters in over 80% of our current seasonal collection.